Mould & Moisture Gone.
In One Visit.

Introducing First Time Fix

We understand how frustrating ongoing repairs and multiple visits can be. That’s why we offer our First Time Fix service. This service not only addresses immediate mould issues but also prevents their return, all in one visit!

By choosing our First Time Fix service, you can save time, resources and ensure a smoother experience for all residents.

A Service Like No Other

First Time Fix addresses the present mould as well as its root cause to ensure that homes remain well ventilated and mould-free for years to come.

Locate

Find the route cause of the problem

Eliminate

Treat the mould

Ventilate

Prevent the problem from returning

In One Visit.

Remediation Reimagined.

We understand how challenging it can be to deal with ongoing property issues. That’s why First Time Fix is here to offer a solution that restores healthy living conditions in just one visit—allowing you to break free from the cycle of temporary fixes and repeated visits. We get the job done in one with results that last!

This is the future of remediation—welcome to First-Time Fix.

Awaab's Law Compliant

Tailor-made to meet timelines set out in Awaab’s Law

Part F Compliant

Meets the building regulations set out in Approved Document F

One Visit

Mould and the conditions that causes mould are treated in one visit

Set Up For Success

We leave the resident with helpful resources and a better understanding of mould

Testimonial

Mouldex recently trialled a first-time fix mould wash and survey appointment for us, and we were really impressed with the results.

The surveyor was extremely knowledgeable, gave clear advice to the tenant, and kept them updated throughout the visit. Before the visit went ahead, clear communication was given to the tenants and documented via the portal. Our tenants were very happy with the service.

During the appointment, the surveyor took time to thoroughly mould wash accessible areas, check the loft space, clean trickle vents, and much more. This was followed up with a detailed, professional survey and clear quotes for recommended works. Tenants were also provided with practical guidance on ventilating their home, which they found extremely useful.

Overall, the service was professional, thorough, and tenant-focused, giving us confidence in Mouldex’s first-time fix approach which we hope to implement in the winter months.

Shannon Fisher, Sovereign Network Group

Register Your Interest

We are passionate about delivering exceptional quality and reliable service. Due to an overwhelming demand for our First Time Fix service, we are carefully rolling it out in stages to ensure we exceed your expectations. Don’t miss out—sign up below, and our dedicated team will reach out to you shortly!